Starting from March 29, 2023, the Google Ads API v11 will no longer be available. Developers still using v11 after this date will notice API requests failing.
Depreciation and sunset timetable. Typically, major versions are supported for approximately 12 months, while minor versions have a support lifespan of 10 months.
Migrate asap. To migrate to the newest version, visit the Google Ads API documentation here.
Dig deeper. Read the announcement from Google here.
Why we care. New API updates directly affect the functionality and performance of advertising campaigns. Once a version is sunset, all API requests using that version will fail, potentially causing disruptions to campaign management and optimization. By staying up-to-date with the latest version of the API, advertisers and developers can access new features and improvements, ensuring your campaigns are running efficiently and effectively.
Microsoft released version 96 of the Bing AI chat feature earlier this morning. This new update brings quality improvements such as a higher response rate to chats and also fewer “hallucinations,” Mikhail Parakhin, the CEO of Bing, wrote on Twitter.
What is new. Mikhail said the two main improvements to Bing AI chat include:
Significant reduction in cases where Bing refuses to reply for no apparent reason
Reduction of instances of hallucination in answers
Here are those tweets:
Main two improvements you should see are:
– Significant reduction in cases where Bing refuses to reply for no apparent reason
– Reduced instances of hallucination in answers
Tone not live. Yesterday, Mike Davidson, Corporate Vice President, Design & Research at Microsoft, on Twitter said the ability to pick a tone for Bing Chat was live for some, but Mikhail said not just yet. It might launch in the coming days, he said.
To clarify, since some people asked: we have been testing different versions of the Bing Chat Mode selector (the tri-toggle) for the last few days. We have decided on the final version, which we expect to ship in the next couple of days.
Why we care. Again, it’s fascinating to follow all these rapid changes from Microsoft on its new Bing AI Chat. Keeping an eye on what Microsoft is doing to improve the quality of the results, how it responds to criticism, and more is something that is not just fun and exciting to stay on top of, but may teach us about how we can leverage these features to garner more traffic to our sites.
I wonder if anyone will pick up on these quality improvements but the speed of these updates to Bing Chat is so much fun to see.
Managing online reputation can be challenging. You must keep up with Google’s ever-changing algorithms and rich results, including the People also ask box.
Also known as PAA, this Google SERP feature plays a significant role in a brand’s online reputation. A potential client’s first impression of your company can be easily swayed based on the sentiment of the questions and answers presented by the PAA.
Over the last year, my team and I have been studying and testing newer methods of influencing the PAA snippet. We recently found success for a client in the educational services industry struggling with a negative People also ask question about one of their products.
By experimenting with ORM and SEO tactics, we captured the negative PAA and had Google pull a new, positive answer from our client’s FAQ page.
This article shares findings that can help other brands struggling with negative PAA results.
But first, let’s quickly review how Google’s People also ask feature can affect your online reputation.
What is Google’s People also ask?
People also ask is a dynamic feature in the Google search results that provides additional information about a user’s initial query.
This Q&A style feature typically presents 2-4 additional queries. When clicked, an answer snippet will drop down, linking to the webpage from which Google pulled that answer.
An example of a People also ask box on Google’s SERPs
A People also ask question when clicked
Typically, Google will highlight the most salient information of the snippet in bold text, as shown above.
While Google has not explicitly revealed which factors the algorithm uses for the PAA, we suspect they are similar to its search ranking factors, which include relevance, freshness, quality, authoritativeness, and more.
Can People also ask affect my reputation?
Absolutely.
The PAA typically ranks within the top 2-5 results on Page 1 of Google’s SERPs, which means there is a high likelihood that a user researching your company will see it.
Even with a great website and other high-ranking, positive content on the page, having a negative PAA can make or break your online reputation.
Take Frontier Airlines, for example. Their Page 1 search results appear positive in sentiment, featuring their website, social pages, and other owned content. However, their PAA tells a different story.
PAA questions related to trustworthiness, ratings and frequent cancellations could quickly raise red flags to users researching the airline, causing them to question whether it is the best choice.
Provocative questions like these are also more likely to capture the user’s attention. Curiosity will lead them to look at the answers.
Let’s look at “How is Frontier Airlines rated?”
Having 2.5- and 2-star ratings is not good. Seeing numbers like these can cause the user to question the airline’s quality and safety.
Even if other review sites have higher ratings, this result can plant a seed of doubt in the user, and they may turn to one of Frontier’s competitors instead.
Get the daily newsletter search marketers rely on.
Many ORM and SEO tactics can be used to remedy negative PAA results.
Our current approach is to try and capture that negative PAA result by optimizing a piece of owned content for Google to pull its answer from, and replace the current negative-toned answer with a positive-toned one.
What follows are the steps we took to help our client with their negative PAA result.
The problem
Our client struggled with their online reputation due to a negative PAA that repeatedly popped up just below their website when searching their main keyword.
The PAA question itself was not inherently negative. However, Google pulled the answer from a negative blog post that spoke poorly about the client's product.
This threatened our client's business, as users who saw this negative PAA might be turned away from our client's product or other services.
The approach
Our initial ORM strategy was to try and push out that negative PAA by promoting the positive PAAs, which ranked below it.
This worked as a temporary fix. However, with Google's dynamic algorithm, we saw the negative PAA return.
Realizing that this PAA was here to stay, our next move was to try to capture the PAA and replace the negative answer with a positive one linked to our client's website.
Content evaluation
We start by evaluating if the content we want Google to pull its answer from already exists. If not, we'll need to create that content piece and decide where and how it should be published.
If the content exists but isn't currently being pulled in as the PAA answer, we'll audit the page and see where we can make optimizations and updates.
In our client's case, they already had an FAQ page on their website for us to work with. We chose the FAQ page because its structure matched the PAA question and answer format.
Next, we'll look at the existing page content to see what optimizations are needed. Through researching other PAA questions and answers, we've noticed that the PAA answer quite often matches the wording of the PAA question.
Consider this example:
Above, you can see that the answer "Ice cream was invented by China" follows the same structure as the question "Where was ice cream first invented?"
There are two key elements here:
The PAA asks for a location ("where") and the answer directly provides that information ("China").
Both the question and the answer use the main keywords "ice cream" and "invented" – and in the same order.
Keep these points in mind when writing your content. It may help Googlebot when crawling your page to see the association between the page content and any relevant PAAs.
Page format and schema evaluation
Once we learned that the target page content should match the target PAA, we did an audit of our client's FAQ page and noticed discrepancies between the wording of the PAA question and the wording on the FAQ page.
Our target PAA question read "When was [product] invented?" so we updated the title of our target Q&A section on the FAQ page to match the PAA question text.
We also ensured that the title was an H3 instead of plain text so Google could better understand the hierarchy of the FAQ page content.
Then, we updated the first sentence of the answer text to say, "[Product] was invented in 2011…"
This perfectly mirrored our target PAA question and gave us a higher chance of capturing it with our content.
Since we updated text on the FAQ page, we wanted to evaluate the page code to check if any schema had been previously implemented or needed updating.
For an FAQ page, we'd recommend implementing FAQPage type schema to the code and ensure that the text in the code exactly matches the text on the page.
This prevents any confusion for crawlers and helps emphasize the reliability and quality of the content on your page.
Luckily, our client had already implemented this schema type, so we just needed to update the schema text to match the new on-page text.
Engagement and promotion strategies
Lastly, we targeted the client's FAQ page with ORM tactics, including improvements in click-through rate (CTR), link building, and social sharing. Our goal was to send signals to Google and show that users are interested in the page, find the content valuable, and want to share the content with others.
When looking at CTR improvement for the FAQ page, you'll want to consider your query's monthly search volume (MSV) and the monthly CTR of your target URL.
Stay relative to the MSV and monthly CTR numbers, or else Google may see your engagement efforts as spammy, which can hurt your chances of ranking higher in the SERPs.
CTR and MSV data can be found using tools like Ahrefs and Google Keyword Planner.
Link building should also be intentional, as Google wants to see quality over quantity in backlinks. Find publishers and other third-party sites in the same field as the client, and work with them to write content that mentions the client, with the target keywords as the anchor text for the chosen links.
In our client's case, we found ~8 publishers whose content focused on education and parenting topics. We provided them with the exact anchor tex and supplied the URLs we wanted them to use.
For our target URLs, we chose the FAQ page and the info page for the client's product mentioned in the PAA we are trying to capture.
Many social sharing strategies can increase engagement to your target page.
If your company has a connection to any influencers, you can send them the FAQ page and other target URLs and ask that they share them on their social media, along with relevant hashtags and keywords.
You can also encourage friends, family members, and followers to share on their social media.
Be sure to avoid incentives with this tactic. You don't want to appear like you are "buying" shares. We're looking for genuine engagement here!
Additionally, if the target URLs have a comment section or any other interactive feature, you can encourage your social media followers to leave comments or interact with the target page.
We used several social sharing tactics for our client to help increase their FAQ page engagement.
The results
A few weeks after implementing these ORM and SEO tactics, the PAA question was updated to pull its answer from the exact section on our client's FAQ page.
The PAA question and answer remain relatively consistent. We are continously targeting the FAQ page to solidify its spot in the PAA.
Google’s Search Ads Week kicked off with two new tools to help advertisers deliver faster creatives and better performance.
Create new assets with Google’s AI
New customer acquisition goals
A couple of Search Week product updates: Automatically created assets are now available to all advertisers in English as an open beta & the new customer acquisition goal is now fully rolled out for Search campaigns:
Create new assets with Google’s AI. Google’s goal is to help advertisers deliver effective ads to their target audience by having a variety of relevant creative assets available. To achieve this, they now offer a setting called “automatically created assets” which generates new ad components based on an advertiser’s existing assets and landing page. This setting allows responsive search ads to show potential customers the best combination of assets.
Now, the open beta for automatically generated assets is available to all advertisers in English. Early adopters who have used this feature for headlines and descriptions have seen an average increase of 2% in conversions, with a similar cost per conversion, for ad groups that use responsive search ads.
New improvements coming to assets. As part of this update, the following improvements will roll out in the coming weeks:
Ad Strength will take into account both automatically created assets and your existing assets when determining your rating.
Automatically created assets will use inputs you’ve provided such as your keywords to customize your headlines and improve their relevance to the query when it’s predicted to improve performance.
You’ll also be able to remove any automatically created assets that you’d prefer not to include in your ads.
Additional languages for automatically created assets will be launched later this year.
Connect with new customers on Search. A new customer acquisition goal for Search campaigns has been launched globally. This goal utilizes Smart Bidding and first-party data to optimize campaigns and attract new customers during peak periods. By combining the new customer acquisition goal with bidding strategies like Maximize conversion value with a target ROAS, advertisers can prioritize and target high-value customers.
Early adopters. Numerous businesses have already utilized this goal to reach out to potential new customers. Baltic Born, a fashion retailer, is an example of one such business with an ambitious revenue growth target. To expand their customer base beyond repeat customers in a highly competitive market, Baltic Born implemented the new customer acquisition goal for Search along with a target ROAS value-based bid strategy. As a result, they were able to achieve a 73% increase in new customers and a 36% rise in revenue.
The new customer acquisition goal has two modes that help you to reach your campaign goals:
Value New Customer: Bid higher for new customers than for existing customers.
New Customers Only: Bid for new customers only.
Dig deeper. You can read more about the new tools on the Google Ads Help website. You can also register for Search Ads Week here.
Why we care. The new tools make it easier for advertisers to expand your customer base and grow your business by connecting with potential new customers. The goal utilizes Smart Bidding and first-party data to optimize campaigns during peak periods, making it easier for businesses to prioritize and find high-value customers.
In 2012, Google confirmed the Panda Update 3.3 as well as a noteworthy change to local search rankings.
Panda 3.3 was a refresh of the Panda system, meaning none of the signals Panda looked at were new or had changed.
While Google Panda got the headlines at the time, there was some other noteworthy news about improvements to local search results, which Google referred to as “Venice”:
Improvements to ranking for local search results. [launch codename “Venice”] This improvement improves the triggering of Local Universal results by relying more on the ranking of our main search results as a signal.
And also this:
Improved local results. We launched a new system to find results from a user’s city more reliably. Now we’re better able to detect when both queries and documents are local to the user.
This turned out to be a significant local search update.
Google’s algorithm would essentially localize a user’s search results on broad queries that had local intent. This was entirely different from pre-Venice. Put more simply:
Where in the past a search such as ‘seo’ or ‘jacket’ would have simply returned Google’s non-local result set, now Google will include results specific to your location (whether you have actively set your location or not: Google will locate you based on your IP address).
2019: This consolidated your http, https, www, non-www, m-dot, etc into a single property to get an aggregate view of your site’s performance and errors/warnings in a single property.
2017: Searching for nearby GPs and hospitals on Bing UK would surface information pulled from the country’s publicly-funded national healthcare system.
2015: The latest images showing what people eat at the search engine companies, how they play, who they meet, where they speak, what toys they have, and more.
2014: Without promising a fix, the tool asked people to share their original content URL, the URL of the content taken from them and the search results that triggered the outranking.
2014: A user took advantage of Map Maker to create fake FBI and Secret Service office listings using his own phone number, and even managed to intercept calls to both agencies.
2013: The idea was that if you do a search, you’ll see matching information from your calendar showing within Google’s search results, when it was relevant.
2009: Google said it would be conducting “visual experiments early next month” that would start with the link: queries and focus on “blogroll detectors” in the matching algorithm.
2009: The latest images showing what people eat at the search engine companies, how they play, who they meet, where they speak, what toys they have, and more.
2008: The major search engines announced that site owners could store their XML Sitemap files in any location – even on a different domain than the one referenced in the Sitemap.
Past contributions from Search Engine Land’s Subject Matter Experts (SMEs)
These columns are a snapshot in time and have not been updated since publishing, unless noted. Opinions expressed in these articles are those of the author and not necessarily Search Engine Land.
Does your brand have a strategy behind its content marketing?
It should.
Planning is integral to achieving that ever-elusive return on investment (ROI).
Even if you’re not a natural planner, you’ll probably agree that most tasks are easier to achieve if you plan first.
For instance, planning your meals for the week vs. winging it. Going grocery shopping with a planned list vs. nothing. Planning a trip vs. stepping off the plane with no idea what you’ll do or where you’ll go.
Some people get excitement from living life in the unknown. But, for most of us, whether we want to save money, eat healthier, or get a seat at that hip restaurant on vacation, planning is essential.
Without a strategy, your content marketing efforts are far more likely to go nowhere and do nothing.
I’d argue that profitable content marketing is impossible without a solid content strategy.
To answer the inevitable “why?”, let’s discuss why content strategy matters most.
But first, what is a content strategy?
What is a content strategy?
A content strategy is a plan that lays out how you will ideate, create, publish, promote, and manage content.
A content strategy helps define your brand’s goals, workflows, guidelines, budget, team structure, and content rules. It definitively answers these questions:
Why are we creating content? (What goals are we trying to reach?)
Who are we creating content for? (Who is our target audience?)
How will we create content? (Will we use in-house talent? Hire writers/graphic designers/videographers?)
What content will we create? (What topics and formats will we focus on?)
Where/when will we publish content? (On our website? On social media?)
How will our audience find our content? (How does SEO tie in?)
Who is in charge of managing, publishing, and promoting our content? (What does our content team look like, and who fills what role?)
All of these questions are vital to answer if you create content. And if you formulate a content strategy, all of them will be addressed before you publish a single article. That’s key.
Why a content strategy is your map to profitable content
If you’ve been paying attention, content strategy is a huge deal.
But to get those results, you need a strategy, because a strategy is a map that will lead you to profitable content that earns ROI. Here’s why.
1. Businesses with successful content have a content strategy
97% of businesses reported using content marketing as part of their overarching marketing strategy, according to a Semrush survey. However, only 57% reported having a documented strategy, and a mere 19% said their strategy was advanced.
The clincher? 78% of businesses who said their content marketing was “very successful” also had a documented content strategy.
What does it all mean?
Most businesses use content marketing, but many aren’t realizing its full potential.
To do that, you need a content strategy. And, you need it documented.
It matters because, without a documented plan, your content efforts will be scattershot. And scattershot efforts lead to scattershot, unpredictable results.
That is, if you earn results at all.
2. No content strategy? No results
Here’s what doing content marketing without a strategy looks like:
A small brand decides to start a blog. One or two staff members who also happen to be creative are tasked with managing it.
They’re not sure where to find topics, so they look at what their competition is doing and follow suit. They post whenever they have time, so publishing is sporadic and scattered. They post about the topics their main competitor posts about with little differentiation. And when the brand gets busy, the blog falls silent for months.
A year later, the brand checks in with the blog results – and finds none. They conclude blogging is a waste of time.
Yes – in this instance, it is. But that’s because the brand in question started wrong from the get-go. They treated content marketing as an accessory that could be done in spare minutes of the day without much effort.
The truth is, if you want content marketing to work, you have to regard it as another vital business activity – and a content strategy helps you get there.
You need to plan how, when and why to do it, and who you’ll do it for. You need to strategize so your brand can post consistently and regularly (because consistency leads to better results) – and that will require more than somebody’s spare time.
Reality check: It will require dedicated effort from someone whose 9-5 work consists of content creation and nothing else.
How will you direct that person? How will you allocate the resources to employ or pay that person? How do you ensure the created content will earn results? You have to plan. You need a content strategy.
3. A content strategy aligns your people, processes, and technology
If you want results from content, you must ensure your entire brand and team are on the same page, working under the same expectations and toward the same goals.
A documented content strategy aligns all those things like puzzle pieces snapping together to form a complete picture.
Think of building a content strategy as laying out your battle plan for increasing brand awareness, drawing in more website traffic, nurturing your audience, increasing conversions and sales, or whatever goal you decide is most important.
Achieving these goals will require many moving parts, different people, and plenty of tools (like a publishing platform, SEO tools, a content calendar, social media scheduling tools, editing tools and content checkers, collaboration tools, and more).
But the strategy accounts for all these pieces and explains how they fit together.
That’s why you and your team should make decisions about and record the who, what, where, when, and why so your content has its best chance of succeeding.
Get the daily newsletter search marketers rely on.
As we've explained, you need investment to ensure content marketing can work. You don't just need people who will plan, create, manage, promote, and distribute content. You need people who know what they're doing. And you need tools your people can use to facilitate all of those stages.
But what if the marketing budget isn't up to you? Then you need buy-in from higher-ups.
How do you get content marketing buy-in? By laying out a strategy with goals, a trajectory, metrics to track, and a budget.
The strategy serves as proof that you know what you're doing. Even further, it serves as a detailed guide for other people on how you plan to execute content successfully.
That makes it a powerful document to have on your side when you're working to earn buy-in from bosses, department heads, clients, executives, and anyone else who holds power to invest.
5. A content strategy gives you a competitive edge
Only 40% of marketers say they have a documented content strategy, according to a recent Content Marketing Institute survey.
This statistic hasn't budged in the last few years.
But, year after year, marketers with a documented strategy outperform their peers who don't have one.
For that reason, they have a competitive edge. You need a documented strategy guiding everything you do in your content marketing to earn that edge over the competition.
The power of a content strategy lies in the finished document and the physical act of creating it.
When brands sit down to figure out this content thing, they crystallize key areas vital to success:
Clarifying and refining their content goals.
Getting to the heart of who they need to target with content.
Envisioning what that content should look like.
Strategizing how to execute with a clear set of actions like a blueprint.
With all this in mind, we shouldn't be surprised that marketers who strategize content and write down that strategy are regular top performers.
Bottom line: If you want that competitive edge, you'll join that club.
Your content marketing is more likely to fail without a content strategy
A content strategy at the heart of your content marketing will determine whether your efforts will fly – or fall flat.
Unfortunately, most brands are approaching content marketing with a laissez-faire approach. They might even be getting "okay" results.
But the thing is, "okay" should not be the standard.
That's because content can achieve great heights for any brand, regardless of industry or size.
Think of that: Content has immense power to grow your brand.
But to tap into that power, you must have a content strategy.
Microsoft is testing a new setting for “tone” in the new Bing AI search and chat experience. You can sent the tone to be creative, balanced, or precise – this way, you can tailor the type of responses you get from the Bing AI chat.
What it looks like. Here is a screenshot that was posted by Mike Davidson, Corporate Vice President, Design & Research at Microsoft, on Twitter:
What it does. Mike Davidson said, “some users will see the ability to choose a style that is more Precise, Balanced, or Creative.” I personally do not see this feature yet, so I cannot really test it out but Microsoft is testing it to a subset of those invited to test the Bing Chat AI feature.
By the description, either Bing will respond with a more precise, maybe factually accurate response or a balanced response that shows multiple sides of the argument, or creative, maybe a response that is a bit more out there.
More changes to Bing AI chat. In addition to the above experiment of setting a tone, I noticed other updates to Bing AI chat this weekend.
New daily limit of 100 queries per day
Search queries are not included in the limit
The Edge sidebar limits are a fixed number
A new tagging system to help Bing disambiguate parts of the query
Tone of voice changes
Relaxing some constraints
And inviting more users to test the new Bing AI chat
Why we care. It is fascinating to follow all these rapid changes from Microsoft on its new Bing AI Chat. Keeping on eye on what Microsoft is doing to improve the quality of the results, respond to criticism and more is something that is not just fun and exciting to stay on top of, but may teach us about how we can leverage these features to garner more traffic to our sites.
Tracking form submissions is a crucial aspect of marketing success as it allows organizations to gather valuable data about their audience and their preferences.
Google expands mobile-friendliness as a ranking signal
In 2015, Google announced it would expand its use of mobile-friendliness as a ranking signal, beginning April 21.
This algorithmic change would have a “significant impact” in the mobile search results, impacting all languages worldwide, Google said.
However, when April came, the general consensus was that Mobilegeddon was fairly insignificant, for all the hype and panic their Feb. 26 announcement created.
Google also announced that apps indexed by Google through App Indexing would begin to rank better in mobile search. Google said this only will work for signed-in users who had the app installed on their mobile device.
2019: Average position was one of the few constants for more than 15 years. But with the removal of right rail ads, in particular, its utility sharply declined.
2018: One tool showed how a site stacks up against the competition on mobile. The other aimed to drive home the impact mobile speed can have on the bottom line.
2018: Google’s John Mueller confirmed a reporting glitch with the crawl stats “time spent downloading a page” report in the Google Search Console for on Feb. 20 and 21.
2018: In a new structure, the Google Shopping business unit bid against other Comparison Shopping Engines in the ad auction to give the competing engines “equal treatment” as mandated in the ruling.
2016: The latest images showing what people eat at the search engine companies, how they play, who they meet, where they speak, what toys they have and more.
2014: Even if you moved your penalized site to a new domain name and didn’t redirect the penalized site, Google might still find it and pass along the bad signals.
2013: Edmonson confirmed that Panda “caused a massive loss of traffic and revenue.” But HubPages wasn’t planning to change course; the planned was to improve quality.
2010: Members of the European Union’s data protection group urged Google to make changes to its Street View mapping/photo service and warned that Google might be breaking EU laws.
2009: “For us working at Yahoo!, it means everything gets simpler. We’ll be able to make speedier decisions, the notorious silos are gone, and we have a renewed focus on the customer.”
2008: Google updated their AdSense terms and conditions to include better verbiage for new products and features, as well as an update to their privacy requirements.
2008: Yahoo planned to unveil a project code-named “Search Monkey,” a set of open-source tools that allow users and publishers to annotate and enhance search results associated with specific websites.
2008: Google joined a consortium of Asian companies to build an undersea transpacific fiber optic cable that would provide much greater bandwidth capacity between the United States and Japan.
2007: Google was giving more detailed reports on the malware issues with a specific site and they were also sending email notifications to webmasters about these malware warnings.
Past contributions from Search Engine Land’s Subject Matter Experts (SMEs)
These columns are a snapshot in time and have not been updated since publishing, unless noted. Opinions expressed in these articles are those of the author and not necessarily Search Engine Land.