Tuesday, April 2, 2024

Daily Mail publisher introduces news social-first video ads

DMG Media is set to launch a new social-first video advertising product called Edits.

Edits offers advertisers the chance to target the Daily Mail’s expanding audience on platforms such as TikTok, YouTube, and Facebook, as well as on its own platforms like Metro and Mail Online.

Edits explained. Edits was designed to simplify the video production process and lower entry costs for advertisers. The product assures marketers that their ads will reach their target audience through DMG Media’s combination of organic video placements on its platforms and paid distribution.

How it works. During an initial consultation with DMG Media, advertisers can select from a menu of five customizable video formats tailored to different industries. Once the setup is agreed upon, Edits videos will be produced by DMG Media and could be live within as little as two weeks. DMG Media will then use its customer ID solution, dmg::ID, to serve ads to high-value consumers on platforms like Facebook and TikTok, based on their interests.

Although DMG Media creates Edits videos on behalf of advertisers, the media giant hopes that each video will be strong enough to stand alone as an independent piece of editorial content.

Why we care. By handing over the video production process to DMG Media, Edits capitalizes on the media giant’s deep understanding of its audience, which could result in more effective content and engagement for this specific consumer demographic. However, as Edits is a brand new product, we’re yet to see what results it’s really capable of achieving.

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What DMG Media is saying. Mail Metro Media chief revenue officer Dominic Williams told Press Gazette:

  • “With a long heritage in creating seriously popular content, editorially and commercially, we know how to produce engaging stories that make people and brands famous.”
  • “We’re incredibly excited to now be offering a full 360 approach to video, offering exciting new video formats that ensure we can guarantee outcomes for our clients.”


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Monday, April 1, 2024

Report: Perplexity plans to sell ads

Perplexity, an AI-powered search engine, is planning to introduce native advertising in related questions, according to Adweek.

How it will work. Related questions, which include links to sources, account for 40% of Perplexity’s queries. So Perplexity plans to add relevant, related brand-sponsored questions along with organic questions.

Brand safety. It will be “a paramount priority,” Dmitry Shevelenko, Perplexity’s chief business officer, told Adweek.

When. Details are few. All we know is it is coming “in the upcoming quarters.”

Why we care. Perplexity, founded in August 2022, has a much smaller user base (a self-reported 15 million monthly active users) than the likes of Google, Microsoft Bing and AI rival ChatGPT. However, Google, OpenAI and other AI-powered search engines have yet to figure out how to reliably monetize AI search. So it will be interesting to see whether Google or other companies follow this path.

Perplexity vs. ads. On its About page, Perplexity says:

“Perplexity was founded on the belief that searching for information should be a straightforward, efficient experience, free from the influence of advertising-driven models.”

However, Shevelenko said:

  • “Advertising was always part of how we’re going to build a great business.” 

In a separate recent interview with Wired (subscription required), Perplexity founder and CEO Aravind Srinivas discussed ads, said he wasn’t against advertising. In fact, his vision for advertising on the platform is to help advertisers understand who is searching and then bid on the most “high-value traffic.”

  • “Ads are not evil. When ads are done right it’s amazing, and generative AI is going to help us build even better targeting.”

This is a stark contrast from OpenAI CEO Sam Altman, who doesn’t love ads. He has even called internet advertising a “momentary industry.”

The report. Adweek’s Trishla Ostwal covered it in Gen-AI Search Engine Perplexity Has a Plan to Sell Ads.



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Google investigating Ad Manager Reach report error

Google is investigating an issue causing incomplete data in Ad Manager Reach reports.

Ad Manager Reach reports with dynamic date ranges like “Last week (Sun – Sat)” or “Last 93 days”, or fixed date ranges with start or end dates beyond March 20, 2024, will include incomplete reach reporting data for any Orders or Line items still actively delivering beyond March 20.

Why we care. Affected users are able to access Google Ad Manager but may not have access to the most recent data.

When will the problem be fixed? Google said it will provide an update at 5pm ET on April 1 with more information about this problem.

When did the issue start? Google confirmed that the incident began at 5.55pm ET on March 29.

What Google is saying. Google said in a statement:

  • “The ‘Estimated Total Unique Visitors’ Reach report metric is unaffected by this issue and can be used as an interim workaround.”
  • “This metric represents the total unique users, similar to ‘Total unique visitors’, but instead provides an estimate of unique visitors in order to report an estimated reach for as many rows as possible.”

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Deep dive. Read Google’s announcement in full for more information.



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ChatGPT makes links more prominent

ChatGPT now features “more prominent” links to sources in its responses for paid users, OpenAI announced. Links won’t appear in the free version of ChatGPT, however.

Why we care. Brands, SEOs and content creators of all sizes have been extremely considered about the parasitic nature of generative AI. Large AI companies like OpenAI have consumed large amounts of web content and provided answers without attribution. The addition of links is a step in the right direction. However, it’s unknown whether people will actually click on those links.

What it looks like. The links (or citations) appear as website names in parentheses.

ChatGPT adds more prominent links

What OpenAI is saying. OpenAI announced this via an X post:

  • “We’re making links more prominent when ChatGPT browses the internet. This gives more context to its responses and makes it easier for users to discover content from publishers and creators. Browse is available in ChatGPT Plus, Team and Enterprise.”

A step toward search. While many argue that what OpenAI does isn’t search or information retrieval (as we know it today), OpenAI CEO Sam Altman has nonetheless signaled interest in making a less boring version of Google. And there have been rumors about ChatGPT developing a web search product.

In an interview, Altman said he has no interest in being another Google, but does want to figure out how to integrate ChatGPT with Search:

  • “That would be an example of a cool thing. I don’t think anyone has cracked the code on yet. I would love to go do that. I think that would be cool,” Altman said.


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Bulk product optimization: Tips and tools for ecommerce SEO

Do you work on an enterprise ecommerce site? If so, chances are you have to optimize massive amounts of product pages using a product information management (PIM) system. 

This article covers a step-by-step bulk product optimization process for SEO, highlighting some Excel formulas and third-party tools, including ChatGPT and Grammarly, to help make the process go faster for title tags, meta descriptions and product copy optimization.

Managing and optimizing your ecommerce product data

I’ll use some dummy PIM data as an example of my process. Depending on what you use to house your product data, you will have more or less product data requirements (columns), but the overall strategy behind the process should be the same.

For my in-house position, I do this based on the product launch schedule. Once I know the SKUs for a product launch and the copy is loaded into our PIM, I can begin my optimization process.

Your business may have a different way to go about this, but again, the strategy is the same and you begin with a bulk list of product SKUs to optimize.

To start this process, download the required data from your PIM to optimize your list of SKUs in Excel. Let’s start with one of the most important on-page SEO elements: the title tag.

Title tags

The best way to formulate product page title tags is to use the product name followed by the business name or brand at the end. For ecommerce, you might also want to include color and size (although most of these pages should be blocked from search engines).

We’re not aiming for fancy keywords or marketing experiments to test performance hypotheses for bulk product optimization. We simply need to craft a relevant product title tag.

If you exported your data right, you will already have a title tag column that’s empty. To start creating your product title tags, type =(reference the cell with the product name). Pull the formula for this cell all the way down to the bottom of your SKU list. 

Title tag - Excel 1

Next, add your business’s brand name to the title tag by creating a new column next to the title tag column and add ” | Your Business Name.” Pull that all the way down the SKU list. 

Title tag - Excel 2

Lastly, add a third column to combine the two cells together by typing =(product name cell)&(business name cell) and hit enter. You will now have them combined into one cell. 

Title tag - Excel 3

The important next step here is to pull the formula all the way down and then make sure to copy the cells and paste them as a value (right-click and “paste as value”) so that you no longer have a formula powering the cell, but actual text.

Title tag - Excel 4
Title tag - Excel 5

You can now delete the other two columns. Just make sure your new column has the cell’s title tag column name.

Title tag - Excel 6

That’s it! Look at those nice title tags!

Dig deeper: How to write title tags for SEO with ChatGPT

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Product copy

For product copy, our goal is to make sure the grammar looks good and find opportunities to improve with additional keywords that your brand/marketing folks need your assistance with. 

The goal here is to perform keyword research first to use keywords your customers use to describe the product. (You can also use ChatGPT to speed up your keyword research.)

The tool I use for this process is called Grammarly. They have a nice Chrome extension that I use. To start, dump your product copy into Grammarly.

After reviewing your copy for a few seconds, it will provide grammar and spelling suggestions. Ensure you hit Accept for the grammar or spelling change to update your copy. 

Product copy - Grammarly 1

Note that I am only using the free version of Grammarly. With the premium version, you can access features like identifying passive voice and “wordy” sentences, which may be worthwhile for you.

Now that you have grammatically correct sentences, you can copy and paste this back into your Excel file. Unfortunately, there is no fast way to get this done for each SKU so that part of the process will probably take you the longest. Once you have gone through your entire SKU list and updated the error-free product copy, you can take a step back to work on your keywords.

If you’re like me, you have a couple of product copy versions: one for your site and one or several more for distributor sites. You should try to make each version of the copy slightly different, as we know that Google doesn’t rank duplicate copy well.

Since working with brand or copywriting on this can be challenging, your flexibility on changing this could be difficult. In addition to that, you may be limited on what data you want to share with ChatGPT or other solutions due to data privacy on products that haven’t launched. 

Product copy - Grammarly 2

Dig deeper: How to use ChatGPT to generate product descriptions at scale

Meta descriptions

I love meta descriptions because I enjoy seeing what ChatGPT creates. Its ability to write them has improved even with the GPT 3.5 model. (I haven’t seen a significant quality difference with the Plus version.)

If you want to experiment, consider training an SEO assistant GPT on writing meta descriptions.

To do this, I use the following prompt:

  • “Can you write me a meta description that is less than 165 characters from the following text highlighting the main product and its unique selling proposition?”

I know meta descriptions are based on pixel width, but this gets the job done. Ideally, we want to be closer to 155 characters or less.

After the initial prompt, I would add the product copy in quotations and press enter.

This has worked surprisingly well, and I use about 85-95% of what ChatGPT generates. While I might reword some parts, it generally captures the brand voice effectively. You could also specify your preferences when writing your prompt.

Below is what ChatGPT came up with for my “dummy” product copy. It ended up at 150 characters, which is great. I might tweak that last sentence as it seems a little awkward.

Meta descriptions - ChatGPT

Similar to marketing copy, I haven’t found a bulk method that works for me. My process involves handling them individually.

If you have similar products, which is probable, you can expedite this by reusing the “bones” of the meta description for other products in the group.

Side note: It took me several years in my career before I learned about the LEN Excel formula for counting a cell’s characters. So, for those who might not know about it, you just type =LEN(cell you want to count) and hit enter.

You now have the character count of the referenced cell. Game-changing!

Also, make sure you don’t forget to delete any cells with these formulas, as your PIM will probably reject your file for upload.

Over to you

After finishing the process and reviewing it, you’re ready to upload it. It’s wise to double-check that your changes were updated as intended.

My aim for this article is to be concise and practical, offering a hands-on walkthrough of my process. Hopefully, you’ll find something to enhance your own methods or ignite new ideas.

While I’m not an AI or Excel expert (is anyone?), I’m open to learning better or faster methods from others. Share your insights with me and the community! We all benefit from sharing and learning together.

Dig deeper: Why ecommerce brands must showcase authentic E-E-A-T



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16 reasons why your page isn’t ranking on Google

It’s frustrating. You put time, energy and a lot of hope into a webpage. But it just won’t rank.

Your competitors’ pages are ranking well, even though (subjectively) they’re worse. Yours deserves to be top of Google. So why isn’t it?

Figuring out the levers to pull to get your content to the top of Google isn’t quick, but it can be done.

Identifying the problem

The key to identifying why your page isn’t ranking is to systematically rule out the other possibilities. For this, you’ll need data, industry context and a methodical approach.

Firstly, you need to ascertain if the page is not ranking at all versus not ranking well. This is key.

If a page isn’t ranking well, then it speaks to a problem with how Google perceives the content. This means you’ll likely need to optimize it further.

If the page isn’t ranking at all, this could mean that it’s not been seen by Google or Google simply cannot index it.

Using Google Search Console in your investigation

Let’s start with an easy way to see whether the page ranks for any keywords. Use the performance report in Google Search Console and filter the results by the page in question. 

Then, look to see if that page gets impressions or clicks. If it is, take note of the keywords. If it isn’t, that indicates that it might not be ranking at all yet.  

Next, increase the time period you are reviewing to the maximum. Have a look at the impressions and clicks graph over this time. Did the page used to get traffic, but not now? Has it never ranked for any keywords?

Is this a site-wide or page-specific issue?

It is also helpful to understand if your whole site is suffering from poor rankings or if it is specific to this one page or group of pages. By finding this out, you can begin to narrow down the cause and potential fix.

Technical issues

Firstly, it’s a good idea to check if there are any technical reasons why your page might not be ranking. This can be something that has recently happened, such as a development change. Or it could be a long-standing issue, like rendering issues.

So, let’s start by ruling out code, architecture and other technical problems.

1. Crawling blocks

Google has to be able to access and read a page to take the information it contains back to its database and potentially serve it as a search result. If a page isn’t ranking, it might be that it can’t be accessed.

Often, SEOs will use various methods to prevent search bots from accessing pages they don’t want them to crawl. For example, we can use the robots.txt or password-protect it so bots can’t crawl.

It is important to check if any of these methods apply to the page you are auditing. They may not have been applied intentionally.

For example, if a robots.txt gets rolled back to an earlier version by the developers working on the site, it may be that the page is inadvertently blocked.

2. Indexing issues

If the page isn’t ranking, it may be that it’s not actually available to index or Google doesn’t think it’s index-worthy.

There are some quick ways to check whether a page is in Google’s index, the quickest of which is by running it through Google Search Console.

Enter the page URL in the “Inspect page” tool. Here, you will be able to see if Google has indexed the page and indeed if it has any issues with crawling the page. It will also give you some clues as to why the page is not in the index.

Another technical reason that might be preventing a page from ranking is whether it is the destination for links from the rest of the site.

Linking to a page from other places on a website gives Google the signal that you feel the page is relevant to users. If there are no ways to access the page from within the website, that would suggest the page isn’t important.  

The text (anchor text) that is used to signify the link, like “click here” or “view more products like this,” can also give signals of the relevance of the page being linked to. The lack of internal links or poorly utilized anchor text might be contributing to a page’s inability to rank well.

4. Speed

Over the past few years, Google has been relying more on user experience signals to help rank pages. One of these signals is the speed at which a page loads.

More accurately, three components of page load speed are known as the Core Web Vitals: largest contentful paint (LCP), interaction to next paint (INP) and cumulative layout shift (CLS).

Although Google representatives have suggested that these are only lightweight signals and will act as a “tie-breaker” in situations where competing pages are very close in other ranking signals, it still may be the difference between your page ranking higher than a competitor’s.

5. Rendering

We’ve spoken about Google’s ability to crawl and index a page being a possible reason why a page isn’t ranking well, another would be the rendering of a page.

Simply put, when a browser tries to access a page, it has to render it. This is the process of turning the HTML, CSS and JavaScript code into an interactive page. Although Googlebot doesn’t behave quite like a browser, it does still take that code, render and execute it.

If something is preventing Googlebot from rendering a page, then it may not be able to see its content. You can use Google Search Console to test how Google renders your page.

Content reasons

Often, when we think about ranking issues, we look at the page’s quality. Is the content useful and informative, and does it address a searcher’s query?

Narrowing down specific issues with a page’s content can be difficult.

6. Cannibalization

Keyword cannibalization is an issue where multiple pages on a site target the same set of keywords with the same type of content.

This can happen on a site because pages are too similar in the topics they address and how they address them.

It can also happen for technical reasons, such as a tag system on a blog or products only differing by color or size, creating almost identical pages.

When this happens, Google may choose a different version of the page to be the “canonical” (i.e., the one it chooses to rank).

A quick way to see if a page is considered the canonical of a set of similar pages is by checking Google Search Console. Through the URL inspection tool, you will see which URL Google considers to be “canonical.”

If the URL in the “canonical” field is not the one you are inspecting, it shows that Google considers them duplicates of each other. It is, therefore, unlikely that the inspected URL will rank well, as Google considers another version of it to be the one that should rank.

There are ways, such as using canonical tags, to signify to Google which page from a set of duplicates you want it to rank. However, these are just signals.

So, if Google ignores your canonical tag and chooses another version to rank, it may be that it is the “stronger” page. It may have more internal links pointing toward it, suggesting it is the version you want users to visit. Or it may be better optimized than your inspected URL.

7. Content format

Even if your content is useful, informative and unique, Google might still prefer a different type of content for ranking. This means your page could have difficulty climbing higher in search results.

For example, your haberdashery site is trying to rank a page about embroidery techniques. You search some of the keywords you believe your page should be ranking for: 

  • “What is embroidery”
  • “What are embroidery stitches”
  • “How to make embroidery stitches look neater.” 

You notice that Google is displaying many videos in the SERPs for these terms. Your page of written content detailing “embroidery techniques through the ages” may never rank above these videos. 

This is because Google thinks users would be more satisfied by a video when searching for answers to these questions. Including a video with your written content may allow you to compete with these other pages.    

8. Searcher intent/relevance

Further to content type being an issue, it may be that your page is not capturing the intent of a searcher.

Taking the above example, if you are trying to rank for “what is embroidery,” but your page only discusses the best type of materials to use in embroidery, Google will know that a user will be unsatisfied with the content of your page. They will not get the answer to their question.

Therefore, although your page is very detailed and informative, it is not answering their question.

Similarly, if the searcher is looking for “cheap embroidery patterns”, then Google will have no reason to rank your page about the history of embroidery techniques. “Cheap embroidery patterns” is a search that would suggest commercial intent.

People searching it are fairly near the bottom of the conversion funnel. They know what they want, they are just looking to purchase it. Google will rank pages selling embroidery patterns, not an informational page about what embroidery is.

Think too about the structure of the page as a whole. You may be mixing too many search intents on a page.

For example, an educational page discussing historical information about embroidery techniques immediately followed by listings for your entire catalog of embroidery threads for sale. Google might be unable to identify which users’ needs will be served by the page.  

Dig deeper: How to optimize for search intent: 19 practical tips

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9. Competitor content is better

Sometimes, your page isn’t ranking well because it isn’t as good as your competitors. Perhaps it doesn’t go into enough depth or it is simply not as helpful. 

You may need to look at the pages that Google is ranking highly and be very critical of why they are better than yours. 

Dig deeper: How to do a content audit as painlessly as possible

10. Poor optimization

You may well need to start at the beginning with your page and really dive into its optimization for those terms you feel it should be ranking for.

Take a look at the “Content” elements on the Search Engine Land Periodic Table of Elements

Google has definitely moved past the days when adding your chosen keywords to the copy several times was enough to get a page to rank. However, some simple tweaks may allow you to demonstrate the page’s relevance to searchers’ queries better.

11. Uniqueness

It may be that the page you are trying to rank is of good quality. It answers searchers’ questions and in the right format. However, it’s not adding anything new.

If Google is already ranking a volume of pages that address the same topic, with the same sort of content, why would it rank your page amongst them?

If your page is not unique in how it addresses a topic or directs users to the same set of products as hundreds of others, you will struggle to rank it.

Consider adding something unique to the page that differentiates it substantively. This could give Google a reason to include your page amongst those already ranking for the topic.

12. Language

If you are hoping to rank your page in a specific location, is it written in the language that searchers from that location primarily search with?

It may be that you are simply not ranking because your content, although very useful and valuable, is not accessible in the language that Google has determined users are reading content in.

13. Manual action

Manual actions are sanctions enacted by Google when a website seriously contravenes its policies. They can result in a page or entire website being unable to appear as a Google search result. 

They cover many issues such as spammy content, low-quality/thin content and cloaking. If your page has an element that contravenes Google’s Spam Policies then it may receive a manual action.

To see if your website has any manual actions, go to Google Search Console and look in the Manual Actions report.

Dig deeper: Google issues search ranking penalties through manual actions

Credibility reasons

One of the key ways that Google determines whether a page would be useful to a searcher and evaluates its place in the rankings is by assessing its credibility. It does this in several ways.

We’ve already determined that links with your site are a good way of showing Google that a page is relevant to users. However, links from external sites can be even more valuable. 

A link from a website that in itself ranks well for topics similar to the one your page is addressing can show Google that a third party (the external site’s publisher) considers your page to be relevant to its readers. It acts as a verification from a human that your site’s content is valuable and pertinent.

If your page isn’t ranking well, it could be because there aren’t many links pointing to it from third-party sources. It could simply be that your competitors’ pages have more links from relevant, rank-worthy websites.

Dig deeper: 7 signs links aren’t dead: Why to plan for them in 2024

15. E-E-A-T signals

E-E-A-T, which stands for “experience, expertise, authoritativeness and trustworthiness,” is a concept that comes from the Google search quality rater guidelines. It is essentially a template for how Google rates the content quality of sites.  

This is particularly important for pages that deal with “your money or your life” pages (abbreviated to YMYL). These pages contain information that could cause harm to readers if it’s inaccurate or misleading (e.g., medical, financial or legal advice).  

For these types of pages, Google may put additional weight behind signals that determine if a page is written by a subject matter expert (expertise) who has genuine experience of the subject. It will also put stock in pages on websites that are considered an authority in the subject and display signals that show it is trustworthy.

16. Algorithm reasons

I’ve intentionally left algorithm changes as the last reason to consider why a page isn’t ranking. When a once well-ranked page begins to descend the SERPs, it can be very easy to ascribe it to “algorithm updates.”

It’s convenient to explain to your boss and you don’t often have to give concrete facts. However, that excuse only lasts so long.

If your page is suffering following a ranking “system” update (as Google now calls its algorithms) you will still need to investigate it to determine how to better optimize your page to regain rankings.

Really, you should rule out all of the above issues before declaring a rankings drop as being due to a system update.

Even when you have done so, it is important to look through the case studies and impact reports from other seemingly impacted websites. This way, you are more likely to understand what you will need to change about your page to make it more rank-worthy following the update in the ranking system it fell foul of.

Troubleshooting roadblocks holding back your SEO success

There may simply be one reason, like a significant technical issue, that is causing your webpage not to rank. It could also be a combination of issues stopping it from ranking well. 

Before jumping to conclusions and making big changes to your page, it is crucial that you identify the potential issues and methodically test the impact of any changes you make. 

The last thing you want to happen is your page dropping further in Google’s rankings because of your efforts to make it better.



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Advanced tactics to maximize the SEO value of user-generated content

User-generated content (UGC) has emerged as a powerful tool for enhancing search marketing.

As Google prioritizes authentic, engaging content, brands can leverage UGC to foster genuine connections with their audiences, gather valuable insights and boost visibility across multiple platforms. 

In a previous Search Engine Land article, I highlighted the potential of UGC in SEO. Now, it’s time to explore tactics for maximizing its value, from establishing authenticity and driving community engagement to repurposing UGC for improved search performance. 

The core: Establishing and leveraging authenticity, engagement

Authenticity and community engagement are fundamental to effective search marketing. This approach emphasizes the need for brands to build real connections with their audiences in order to cultivate loyal brand enthusiasts.

Search marketing today mirrors real-world human connections. It’s like forming friendships and relationships. The core is connecting with audiences on deeply personal levels. Brands listen, learn, respond and grow with their audience.

The fostering of trust and that sense of belonging, which have always been vital for interpersonal relationships, can allow brands to encourage users to produce content that enriches the brand narrative. We’ve seen this on social platforms over the years.

However, now, the democratization of search across these platforms, with these values at the foundation, can be leveraged across search and social search alike, driving search marketing performance through increased visibility, engagement and link building potential.

By genuinely engaging with audiences through UGC and addressing their pains, needs, preferences and feedback, brands can convert users into advocates. UGC showcases brand values and story points and aligns with the community, encouraging and sharing content appropriately.

At the heart of all search marketing strategies should be authenticity and community engagement. Having your community contribute to your SEO content efforts by sharing first-hand experiences with your brand is valuable, especially considering Google’s E-E-A-T.

Below are some advanced tactics to use UGC for increasing visibility, expanding your community and ultimately capturing more search share.

1. Inform your content strategy with insights from UGC

Gathering insights is one of the most valuable opportunities UGC presents for brands. Each time a user creates content about our brand or related topics, they send signals that inform our strategic decisions. UGC provides valuable insights into search intent and audience demands.

We’ve all heard terms like “informational” or “commercial” intent; I find this information top-level and borderline useless for the most part. Instead, through the insights gained by embedding myself into the community of the brands I work with, I lean on UGC to understand what the user demands from content.

Here, brands should look to content creators, who typically have their fingers on the pulse and can provide valuable insights into emerging trends and audience preferences. These creators are often among the first to identify shifts in consumer interests and can help brands anticipate changes in search behavior and content demand.

Brands can learn from content creators by observing the topics they choose, the questions they answer and how they engage with their audience. This direct line to the audience’s current interests and needs allows brands to adapt their content strategy in real time, ensuring they remain relevant and proactively reactive.

Use social listening tools to monitor mentions of brand terms and key non-brand search pillars. From here, engage and understand the UGC content and how they have handled the question or query and use this insight to inform your own solution.

Note: If you feel your brand doesn’t have the “right” to talk about that topic directly, reward the UGC and share it instead – you don’t have to own every piece of content for it to assist with your search strategy. 

2. Use UGC in keyword and content gap analysis

Keyword research is a process that has started to see shifts also. Understanding a brand’s “right to rank” is a vital consideration. UGC can assist in uncovering valuable insights to inform keyword research and subsequent content strategy.

At a time when the search universe is democratizing, understanding how users are searching and asking questions is a vital consideration for brands who want to establish visibility across multiple platforms for search marketing considerations. 

By analyzing UGC within the keyword research stage and assessing the language and topics within user comments, questions and posts, brands can discover new, long-tail keywords that users engage with. This insight can guide content creation, ensuring it’s aligned with your target audience’s search behaviors and questions.

Use UGC (e.g., comments on your posts, queries you consistently receive or UGC creators have created to meet your current shortcomings) to inform FAQ sections or to create detailed blog posts that answer specific questions your community has.

This enhances your content strategy and improves your site’s visibility for a broader range of search queries. If a UGC piece of content handles your query perfectly, leverage this!

Example: A leading UK streetwear brand I work with has leveraged a UGC video that discussed sizing and size guide activity and deployed this within their product page as it answered queries around “Is this True to Size?” in a truly innovative and simple way.

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3. Drive user engagement via UGC

Let’s get practical. UGC is a powerful tool for boosting engagement.

By launching campaigns that prompt audiences to create and share content related to our brand, we can achieve authenticity, engagement and relevance.

These campaigns can be designed to target specific keywords, pillars or topics, to generate content that boosts visibility in those areas. This tactic fosters community engagement and produces a wealth of content that can be repurposed across your search universe.

For this tactic, I’ve created a step-by-step implementation guide:

  • Define goals and themes: Start by outlining clear SEO objectives for your campaign (e.g., targeting specific long-tail keywords and addressing content gaps). Based on these objectives, develop engaging themes or challenges that resonate with your audience’s interests and your brand values.
  • Campaign mechanics: Decide on the format of the UGC challenge or competition. Will it be a hashtag campaign on social media, a video submission contest, or a photo-sharing initiative? Ensure the campaign mechanics are simple but encourage creativity and authenticity.
  • Promotion: Utilize all available channels to promote your UGC campaign. This includes your website, social media platforms, email newsletters and even paid advertising. The key is to make participation enticing and straightforward. Working with creators through paid partnerships to start the snowball effect and get “buy-in” is an effective strategy here, too.
  • Incentivization: Offer rewards that genuinely excite your audience. Prizes can range from product giveaways and discounts to exclusive experiences. The prospect of winning should motivate participation while ensuring the content generated is of high quality.
  • Leverage and repurpose UGC: Once the campaign concludes, showcase winning entries and notable submissions on your platforms. Repurpose this content in your SEO efforts by integrating it into relevant blog posts, product pages and social media content. This enhances your content strategy and shows appreciation for your community’s efforts, encouraging future participation and brand advocacy. UGC creators will feel a part of your brand, driving community.
  • Analyze and adapt: Post-campaign, analyze its impact on your SEO performance and how the UGC has impacted rankings, traffic and conversions. From here, look to community engagement levels. Gather insights to refine future UGC initiatives, making them more effective in meeting your search marketing objectives. 

Launching challenges and competitions as a part of your UGC strategy can create a unique proposition for your SEO efforts when AI is leading to so much similar content being present on the SERPs.

This approach not only garners a wealth of content, rich in targeted keywords – thanks to the campaign’s encouragement of specific phrases or themed answers – but it also sets the stage for potent link-building opportunities.

For brands, showcasing UGC content acts as authentic social proof, enticing further engagement with your brand. This, in turn, fosters a virtuous cycle of content creation and community engagement, amplifying the overall value of your UGC initiatives.

When we put “search” at the core of this amplification, our strategies feel the full force of this success.

UGC: The differentiation factor 

AI tools are generating abundant content and saturating SERPs with similar material. UGC shines as a beacon of authenticity and originality, offering a crucial differentiator from AI-generated content.

The human touch — infused with personal experiences, emotions and genuine insights — adds depth and relatability to content that resonates more deeply with audiences and, by extension, search algorithms increasingly geared toward valuing unique and engaging content.

Looking ahead, we can anticipate AI and machine learning to play a supportive role in amplifying the impact of UGC, from enhancing content discovery to facilitating personalized user experiences.

They can help brands identify and surface the most relevant and impactful UGC, tailor content to individual user preferences and optimize UGC-driven campaigns for maximum visibility and engagement.

Moreover, as search marketing platforms become even more sophisticated in recognizing and rewarding the authenticity and engagement UGC brings, the synergy between UGC, AI and search strategies is poised to become a cornerstone of successful digital marketing efforts.

In an AI-dominated content landscape, the irreplaceable value of human-centric content will flourish, solidifying the role of UGC as an indispensable asset to our search strategies.

Measuring UGC success for SEO

As you implement the tactics above and leverage UGC within your efforts, measuring success will become vital.

Let’s explore the metrics I would lean on when assessing and analyzing the success of UGC implementations within a search strategy.

Engagement rates

  • This metric measures how actively your audience is involved with the UGC. 
  • High engagement rates, indicated by likes, comments and interactions (vary by platform), suggest that the content resonates well with your audience. 
  • This engagement boosts your content’s visibility and signals to social-search platforms the relevance and value of content.

Social shares and brand mentions

  • Tracking the number of times your UGC is shared across social platforms or mentioned within other content can provide insights into its popularity and reach. 
  • Increased social shares and brand mentions expand your content’s visibility and contribute to building brand awareness and authority.
  • Analyzing your brand’s share of search reveals insights into visibility and interest generated by UGC compared to competitors. 
  • A rise in the share of search indicates growing brand recognition and interest, which will be pivotal for long-term SEO success.

Search rankings

  • Observing changes in search rankings for keywords associated with the UGC, you leverage can reveal its direct impact on your SEO efforts on Google. 
  • Improvement in rankings for these keywords signifies that your UGC effectively boosts your site’s relevance and authority on those topics.

Traffic

  • An increase in traffic to your site, especially to pages hosting UGC, or the later steps of the journey as users move from social platforms to your website, indicates higher interest and engagement from your audience. 
  • Monitoring traffic helps not only assess the attractiveness of your UGC but also understand user intent and behaviour on your site.

Revenue 

  • Impact on revenue will always be the biggest sign of success. 
  • Tracking revenue generated from pages with UGC or understanding the impact of campaigns involving user-generated content from social media can help quantify its ROI.

Whether through direct sales, lead generation, or affiliate conversions, an uptick in revenue linked to UGC efforts highlights its value in driving business goals, which is the ultimate responsibility of any search strategy.

UGC is crucial for building stronger connections, increasing brand visibility and fostering engagement with your audience.

Advanced tactics for leveraging UGC emphasize authenticity, community engagement and strategic content use in search marketing.

By embracing UGC with a focused strategy and a clear measurement framework, brands can unlock new dimensions of visibility and connection, ensuring that they keep pace with the expanding search universe and actually lead the charge in crafting engaging, authentic and search-optimized content experiences.



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