Is ChatGPT the New Digital Word of Mouth?

  At Search Engine People, we get leads from many different channels: paid search, organic search, social media, and, of course, referrals and word of mouth.  Word of mouth has always been our favourite channel.  Why?  When someone comes to us through a referral or word of mouth, we're often the only agency at the table. More importantly, trust has [...]

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AI Optimization: The 4 Core Areas Brands Need to Win in AI Search

Search is changing. Google AI Overviews, AI Mode, ChatGPT, Gemini, Claude, and other AI-powered experiences increasingly answer questions directly instead of simply presenting a list of websites. That creates a new challenge for marketers: ranking well is no longer the only goal. Brands also need to be mentioned, cited, recommended, and accurately represented by [...]

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